UST HAS obtained a global seal of good housekeeping for taking a systematic approach in administrative processes to meet student needs.
The certification from the International Organization for Standardization (ISO), which is valid for three years, was awarded last May 23.
Fr. Arthur Dingel, O.P., assistant to the rector for planning and quality management, said the ISO 9001:2008 certification indicates that UST is eager to implement continuous improvements.
“The perception towards improvement is growing,” he said. “The world is constantly changing and we cannot afford to be left behind.”
TÜV SÜD PSB Philippines Inc., a global certification body, gave the certification after examining documents for audit registration. It also inspected all faculties, colleges, and offices.
“With a University this huge, [we acquired] zero non-conformance. This means that everything was in place,” Dingel said.
Dingel added the students’ satisfaction with the services offered by UST was a primary factor for the ISO’s nod.
“We have a system, structure, and policies to ensure that [our actions] will be supported, and will satisfy the students’ requirements,” Dingel said.
The certification subjects the University to regular monitoring of TÜV SÜD PSB Philippines.
Dingel said students belonging to a university with an ISO certificate have an advantage over those from other schools. Earlier this year, UST Hospital obtained the ISO certification from the same certifying body. Cez Mariela Teresa G. Verzosa
